At Domexic India, we value your satisfaction and want to ensure a hassle-free shopping experience. This Return and Refund Policy outlines the terms and conditions for returning products and seeking refunds.
Returns: If you are not fully satisfied with your purchase, you have the option to return the product within 7 days from the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
Refunds: Upon receiving and inspecting the returned product, we will process your refund. The refund will be issued to the original payment method used during the purchase. Please allow a few business days for the refund to reflect in your account.
Exchanges: If you received a damaged or defective product, please contact us immediately at contact@domexicindia.com. We will arrange for the product to be exchanged for a new one.
Return Shipping: Customers are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or defective product). In such cases, we will provide a prepaid shipping label for the return.
How to Initiate a Return: To initiate a return, please contact our customer support team at contact@domexicindia.com. Include your order id, the reason for the return, and any relevant details. Our team will guide you through the return process.
Questions: If you have any questions about our Return and Refund Policy, please feel free to contact our customer support team at contact@domexicindia.com. We are committed to assisting you.
